Shared inbox · Live chat · Help center

Customer support your team will actually like.

Loopdesk puts every email, chat and help-center question in one calm inbox, so a team of three can answer like a team of thirty.

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Trusted by 4,200 support teams

NorthwindBrightlineCopperfieldHalcyonTidewater

One inbox for everything

Email, chat and contact forms land in one queue, with collision detection so two people never answer the same customer.

Replies that write themselves

Saved replies and suggested answers from your help center cut first-response time in half.

A help center in an afternoon

Publish articles from the inbox when the same question comes up twice. Search tells you what to write next.

Reports your boss will read

Response times, satisfaction and volume by channel, emailed every Monday morning.

A support agent at work

“We went from a shared Gmail and a spreadsheet to answering within the hour. Our satisfaction score went from 71 to 94 in a quarter.”

Daniel Reyes · Head of Support, Brightline Outdoor

Simple pricing, per agent

Starter

$15/agent/mo

Shared inbox, saved replies, one help center.

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Team

$29/agent/mo

Everything in Starter, plus live chat, automations and reports.

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Business

$59/agent/mo

Everything in Team, plus SSO, audit log and a named success manager.

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